Accessibility at Twinkletown - Smithfield, Dublin City

back to events listing

Wheelchair access

TwinkleTown is accessible for people using wheelchairs and those with special needs. Please be advised that the Christmas Market area has a cobblestone ground surface that will remain and not be covered. 

The Santo Panto in the Spiegeltent includes a number of designated spots at each showing for wheelchair users. To avoid over subscription at any showing, please email info@twinkletown.ie to let them know when you are attending.

The Ice Rink is also accessible and entry is via a ramp. 

Staff will be trained for wheelchair user accommodations on the Ferris Wheel and Ice Rink so do ask for assistance. 

Carers

Carers are welcome to attend free of charge. A valid carer’s card is required. Carers should email info@twinkletown.ie at least 48 hours in advance to confirm a suitable time slot.

Assistance Dogs 

Assistance dogs are welcome at TwinkleTown however, they are not permitted on the Ice Rink as the surface is too cold for their paws. If you require assistance on the ice, carers may attend free of charge – please email info@twinkletown.ie 48 hours ahead of attending. 

Visitors with Neurodiverse Needs 

Sensory Friendly or Relaxed Sessions are available for both the Santo Panto and the Ice Rink. Sound and lighting levels are lowered, strobe effects and sudden loud noises are removed, the audience capacity is reduced to half, and the environment is kept inclusive.

Relaxed Performances of the Santo Panto will take place at 10am each day the show is live. Due to strict show start times,  you must arrive 20 minutes before your allocated time to ensure entry.

Ice Rink Relaxed Sessions are at 11am on:

  • Saturday, 29 November
  • Wednesday, 3 December
  • Sunday, 14 December
  • Saturday, 20 December

Irish Sign Language (ISL) 

ISL interpreted Santo Panto shows will take place across

  • 30 November
  • 6, 7, and 13 December
  • Please note the 1:05pm & 1:40pm shows will not feature ISL interpretation on these dates.

Toilets 

An Accessloo will be conveniently located at the main toilet block.

 

For more information, see Twinkletown – A Brand-New Festive Experience Set in the Heart of Dublin City and also Accessibility Policy – Twinkletown